If your Karaoke Machine isn’t working as expected, don’t worry—we’re here to help. The first step is to reach out to our Customer Service team, who can guide you through troubleshooting steps that may quickly resolve the issue.
You can contact us by email at customerservice@singingmachine.com or by phone at our toll-free number (866) 670-6888. Our team will walk you through solutions and, if needed, explain the repair or replacement options available to you.
To make the process as smooth as possible, please have your proof of purchase handy and be ready to provide details about the issue you’re experiencing. This helps us get you back to singing as soon as possible.
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