If the microphone isn’t working, it could be due to power, connection, or settings.
Steps to try:
Wireless mic users — charge fully and ensure the power switch is ON.
Wired mic users — confirm the plug is firmly inserted into MIC 1 or MIC 2. Try a different cable if available.
Check mic volume — each mic input may have its own volume control. Raise it gradually to avoid feedback.
Test with another mic — if a second microphone works, the original may be faulty.
Move closer to the machine — Ensure you are within 10 metres of the machine when using the wireless mics.
Still having trouble?
If no microphones work, please reach out to our Support Team with proof of purchase for assistance.
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