Pairing problems are usually caused by interference or incorrect device settings.
Steps to try:
Turn off nearby Bluetooth devices to prevent accidental pairing. Make sure only 1 device is paired to the machine at a time.
Enable Bluetooth on your phone/tablet and set it to discoverable.
Forget the unit on your device (in Bluetooth settings) and re-pair from scratch.
Restart the pairing process by selecting the Bluetooth icon on the unit’s main menu.
Stay close — keep the device within 1–2 meters during pairing.
Still having trouble?
Restart both the unit and your phone, then retry. If pairing still fails, reset Bluetooth settings on your phone.
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